Privacy Policy

Last updated: 7 December 2024

1. Our Promise to You 💝

At Skyla's Choice, we take your privacy seriously—especially when it comes to photos of children. This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

2. Information We Collect 📋

Photos You Upload

  • We collect photos you upload for the purpose of creating your personalized artwork.
  • Photos are processed by AI to generate your cartoon-style content.
  • We do not use your photos for any purpose other than delivering your requested product.

Payment Information & Customer Records

  • Payment processing is handled securely by Stripe, our trusted payment processor.
  • When you make a purchase, a customer record is created in Stripe containing your email address and transaction history.
  • Your full credit card details are stored securely by Stripe and are never stored on our servers.
  • We receive confirmation of successful payments and basic transaction information (order amount, product type, date).
  • This data is retained by Stripe in accordance with their privacy policy and legal requirements.

Technical Information

  • Browser type and version
  • Device type and operating system
  • IP address
  • Pages visited and time spent on the site

3. How We Use Your Information 🎯

  • To provide our Service: Processing your photos and delivering your artwork.
  • To process payments: Completing transactions securely.
  • To communicate: Sending order confirmations, delivery emails with your purchased content, and responding to inquiries.
  • For marketing (with your consent): If you opt-in, we may send occasional emails about new themes, special offers, and product updates.
  • To improve our Service: Understanding how our website is used to make it better.
  • To comply with law: Meeting legal and regulatory requirements.

4. Marketing Communications 📧

Your Consent Matters

We only send marketing emails if you explicitly opt-in during checkout. Your consent is:

  • Freely given: The checkbox is not pre-ticked
  • Specific: You know exactly what you're signing up for
  • Informed: We clearly explain what emails you'll receive
  • Revocable: You can unsubscribe anytime with one click

What We Send

  • Transactional emails (always sent): Order confirmations, PDF delivery, and essential service updates.
  • Marketing emails (only with consent): New theme announcements, special offers, tips for using your books, and seasonal promotions.

How to Unsubscribe

  • Click the "Unsubscribe" link at the bottom of any marketing email
  • Email us at [email protected] requesting removal
  • Your preference will be updated immediately

5. Photo Storage & Deletion 🗑️

We prioritize your privacy:

  • Uploaded photos are temporarily processed and are automatically deleted after your order is complete.
  • We do not retain your original photos beyond what is necessary to deliver your product.
  • Generated artwork may be stored temporarily to allow you to download your PDF.
  • You can request immediate deletion of any data by contacting us.

6. Who We Share With 🤝

We only share your information with:

  • Stripe: For secure payment processing. When you purchase, Stripe creates a customer record with your email address to process and track your payment. Your payment card details are stored securely by Stripe.
  • AI Service Providers: To generate your artwork (photos are processed securely and not retained by these providers).
  • Legal Authorities: If required by law or to protect our rights.

We NEVER sell your personal information or photos to third parties.

7. Data Stored by Third Parties 🏦

While we do not store extensive personal data on our own servers, the following information is stored by our trusted third-party providers:

Stripe (Payment Processor)

  • Email address (to send receipts and for customer identification)
  • Payment card details (encrypted and tokenized)
  • Transaction history and purchase amounts
  • Billing address (if provided)

Stripe is PCI DSS Level 1 certified, the highest level of certification available. View Stripe's Privacy Policy for full details.

You can request deletion of your Stripe customer data by contacting us at [email protected].

8. Children's Privacy 👧👦

While our Service creates content featuring children, the Service itself is intended for use by adults (parents, guardians, etc.). We do not knowingly collect personal information directly from children under 18. If you believe a child has provided us with personal information directly, please contact us immediately.

9. Your Rights 🔐

Under GDPR and UK data protection law, you have the right to:

  • Access: Request a copy of your personal data.
  • Rectification: Ask us to correct inaccurate information.
  • Erasure: Request deletion of your personal data.
  • Restriction: Limit how we process your data.
  • Portability: Receive your data in a portable format.
  • Object: Object to certain processing activities.
  • Withdraw Consent: Withdraw your marketing consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at the email address below.

10. Cookies 🍪

We use cookies to enhance your experience. For detailed information about the cookies we use, please see our Cookie Policy.

11. Security 🛡️

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure hosting infrastructure
  • Regular security assessments
  • Limited access to personal data

12. Changes to This Policy 📝

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us 💌

If you have any questions about this Privacy Policy or our data practices, please contact us at:

[email protected]

By using Skyla's Choice, you acknowledge that you have read and understood this Privacy Policy.